JIRENO runs the self-developed advanced JI-OS system based on Android 9.0.
Yes, JIRENO supports Bluetooth 5.0 and equips with a 3.5mm headphone jack. You can connect it to speakers via Bluetooth or a 3.5mm audio cable.
You don't have to use a projection screen to project. As long as you have a blank white wall wide enough, you can get a maximum 200-inch projection size that displays the optimal image quality.
The power plug is not properly inserted. Please insert the power plug into an electrical outlet properly.
Check if the remote controller has run out of battery. If so, please replace it with 2xAAA batteries.
JIRENO CUBE4 has no built-in battery, but it supports charging with a DC power cable.
The throw ratio of the projector is 1.25:1.
JIRENO CUBE4 uses LCD technology.
JIRENO CUBE4 doesn’t support adjusting the brightness, contrast, and color temperature.
Turn over the remote controller. Follow the direction of the triangle on the back cover and slide the whole back cover to replace or install the batteries.
Payment & Order
Which payment methods do you offer?
We support VISA, Mastercard, American Express, Discover, Diners Club and PayPal payment.
Shipping &Delivery
How can I track my order?
Please feel free to check your order here. We will also update the tracking number information of your package via your email.
Which countries do you ship to?
Our products can be shipped to the US, UK, EU, CA.
Returns & Exchanges
When will I get my refund?
We support unlimited refunds within 30 days and refunds will be returned to the original account within 7 working days. The specific arrival time shall be subject to the support of the payment method.
Warranty & Services
Will my privacy be leaked?
No. We respect and protect user privacy and we will indicate the terms and conditions of the event on the page of each special event.
How long is the warranty period on my JIRENO products?
We offer a 12-month warranty for all JIRENO products.
How can I contact customer service?
If you have any questions, concerns, or comments, please feel free to send our support team an email at support@jireno.com.
Notes:
The above terms do not apply to special event times, such as Christmas, Easter, Crowdfunding events, etc. Please refer to the specific terms during special events, which include logistics policies, refund policies, quality assurance policies, and service policies.
