Quality Warranty

JIRENO Quality Warranty
"WE STAND BEHIND OUR PRODUCT 100%, AND YOU CAN BUY IN TOTAL CONFIDENCE WITH OUR "RETURN & FREE EXCHANGE POLICY"
JIRENO branded products are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product.

If a JIRENO branded product covered by this warranty fails due to a manufacturing defect we will repair the product, without charge, or replace it, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy.

This warranty does not cover damage caused by accident, Unopened, touched, tampered packaging, repairs through 3rd parties, products without sufficient proof of purchase, damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly).

For warranty evaluation, your product must be returned directly to JIRENO, contact us via email for further instruction. All shipping to JIRENO must be pre-paid and insured. JIRENO cannot be liable for lost in-bound packages.

This warranty is available in the United States, United Kingdom, Europe, Japan, Canada, Australia, Singapore. But does not include special event time, such as Christmas, Easter, etc.

This warranty gives you specific legal rights; you may have other rights, which vary from state to state.

 

Notes:

The above terms do not include special event time, such as Christmas, Easter, Crowdfunding events, etc.

Special events will follow the terms of the special events, including logistics policies, refund policies, quality assurance policies, and service policies.

And we respect and protect user privacy. We will indicate the terms and conditions of the event on the page of each special event.