Process a Warranty

Welcome to JIRENO's self-service page for processing warranty requests and making inquiries. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your JIRENO purchase may have caused.

Please note this page is for purchases made through this website or the JIRENO store on sites such as Amazon、Kickstarter、IndieGoGo. For purchases made through JIRENO's authorized resellers, please contact them directly.

All products purchased from JIRENO come with a hassle-free warranty. You can find the precise warranty period of your product on the literature inside its box or on this page (Please note: If any submit error comes up, feel free to contact our service team via support@jireno.com directly. 

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